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Attend a factory tour, booking through the rest of February.

Attend a factory tour, booking through the rest of February.

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Add a letterpressed card to your gift for $5. Your order will contain a beautiful card designed by Heath with your gift message hand-written inside.

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Packaging & Shipping

Domestic orders are shipped via UPS Ground, usually within 3-5 business days. We can not ship to P.O. Boxes. See our domestic shipping rates here.

International shipping rates vary according to destination country and are calculated during checkout. International tax and duties ARE NOT included in our calculated rate; the recipient is invoiced for this once the shipment reaches its destination.

Wallpaper samples and gift cards ship free, and occasionally, lightweight items may incur a lower shipping rate. Ceramics are heavy and challenging to ship—it's our top priority to get them delivered to you intact, with minimal environmental impact (that's one reason we don't offer expedited shipping or gift wrap). Our shipping rates reflect the true cost of shipping with durable packaging that is entirely recyclable and compostable.

Exchange Policy

Heath will gladly exchange, provide store credit, or refund merchandise to the original form of payment within 30 days of the purchase date. Proof of purchase is required and the returned item(s) must be new, in original condition, with the original tags or stickers. Any cash refunds over $200 will be refunded via mailed check. Returns without proof of purchase will be reviewed. If accepted they will be processed at factory seconds pricing for store credit or exchange only. No returns will be accepted if merchandise has been used. Gift returns are eligible for exchange or store credit only. Other restrictions may apply. Contact our customer service team at: customerservice@heathceramics.com.

*Please note that all 2nd Quality dinnerware, Overstock Tile, Final Few, Furniture, and Rug sales are final sale and are not eligible for returns or exchanges. For wallpaper returns, please contact Hygge & West directly.

Please visit our Dinnerware Quality & Care page for usage questions. If shipping your return, please contact Customer Service for your Return Authorization Number.

Warranty

We warranty our products for up to one year from purchase for proven defects in manufacture. Any breakage in shipment must be reported to Heath Ceramics within 5 days of receiving the shipment. Please email Customer Service with your transaction number or packing slip number and a photo of the breakage. A photo is necessary to reship your product.

Press

Behind the scenes, in the studio, at the table, on the road, in the store, back in time—the good stuff we see and do.

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A Guide to Gift Giving This Holiday Season

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Monocle Eureka 396: Heath Ceramics

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This Morning Walk: Walking in Beauty and Balance with Cathy Bailey

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The Globalist by Monocle: Tung Chiang

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Design Better: Midcentury modern design principles and Heath Ceramics

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Real Leaders Podcast: Robin Petravic, CEO and Co-Owner of Heath Ceramics

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Wirecutter: ‘Our Favorite Mugs’

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Wirecutter: ‘The Best Dinnerware Set’

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The Strategist: "The Best Platters and Serving Bowls"

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The New York Times: “Decorative Pieces by a Master Potter”

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California Homes: "Creative Ceramics; The Design 8 Series Reminds Us to Listen"

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House Beautiful: "Meet the Artist Behind Cult-Favorite Heath Ceramics"

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American Craft Council: "California Classic"

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Forbes: "25 Companies That Believe Smaller is Better"

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Business of Home: "Makers confront a new challenge: downtime"

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Mother Mag: “Inside the Sleek Tahoe Home of Heath Ceramics’ Cathy Bailey”

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Ceramics Monthly: “Heath Ceramics’ Clay Studio”

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NYT: “How the Family Behind Heath Ceramics Fishes — and Cooks — Summer Salmon”

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The pursuit of zero-waste manufacturing

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Inc. Magazine: “Fired Up”

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"The Monocle Guide to Shops, Kiosks and Markets: Design and Homeware"

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KCET: Heath Ceramics "The Making of a California Classic"

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Architectural Digest: “At Heath Ceramics, Cody Bloom Makes the Molds Behind Beloved Pieces”

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Modern Luxury: "Modern Love"

Behind the Scenes

Why Heath is employee-owned, and why it matters

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Dwell: "Raw Materials 3 Ways: Dirt"

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KTVU: "Made in the Bay"

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The Kitchn: "My Superpowered Morning"

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Vogue: "Artek's Finnish Tea Trolley Gets a California Twist from Heath Ceramics"

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House Beautiful: "Clay Chic"

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Wallpaper*: "Tool Order"

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Architectural Digest: "Heath Ceramics Celebrates 70 Years of Modern Design"

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Kinfolk: "How to Build a Functional Ceramics Collection"

Heath Clay Studio

Design Milk: "The Making of Heath Clay Studio’s Design Series 5: Forming Fables"

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The Wall Street Journal: Catherine Bailey’s Guide to SF